Lantek has been serving the Pennsylvania area since 1978, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Everything we do is designed to proactively improve your efficiency, so your technology helps your business become more profitable. Learn more today!
We’re driven by the philosophy that if we help local businesses solve their IT issues so they can become more profitable and successful, then we will inherently grow along with them. We’ve honed experience and best practices over the years to make our services work for YOUR business needs.
Tech support companies love this model because it gives them guaranteed billable hours and they take no risk because if you need more help, they simply add more hours to your bill.
Unempathetic tech support and repeat issues cut into your productivity and profitability. Whether you have an immediate need or just want a second option, our deep-dive network audit will reveal hidden problems, security vulnerabilities, and other issues lurking on your network.
We don’t believe in strong-arm sales techniques or pushy sales people, but we do love talking shop with local business owners. Contact us for a free consultation to see how we can help you.
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This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.