Lantek Blog

How would you describe the ideal help desk solution? Most businesses and IT decision makers view it as an emergency button, a place where you go when you need help NOW. You might judge its value based on how often it’s utilized, and when it’s not used by your team, the help desk bill might not even feel worth it. But that’s only the case if your help desk is only reacting to broken things.

It’s known that baby toys can aid in all manner of developmental processes, so take a moment to imagine what the future of technology holds for toys. Will they continue in the same vein as toys that teach color recognition, teamwork, sharing, and creativity, or will they get even more wild and out of the box? Regardless, one thing is for certain: security challenges exist just on the horizon and will have to be addressed if parents want to keep their children safe.

By now, AI isn’t just a buzzword in the 2026 boardroom—it’s the plumbing. But as developers race to push the tech into uncharted territory, the line between "breakthrough" and "breakdown" has become razor-thin. Today’s story is a cautionary tale about the leap from AI that talks to AI that acts, and how a single developer’s viral hit accidentally birthed a multi-million dollar heist and a digital cult.

The single greatest danger to your business isn’t a hacker on the other side of the world, and it’s not your employees taking an extra five minutes on their break. It’s that dusty old server taking up space in a closet, the one that you insist works just fine. Hardware failure and the data loss it leads to can often be enough to set your business back far enough that it can no longer compete, and that’s exactly what we’re here to prevent.

How much do you worry about the ever-present threat of downtime-causing disasters? The hardest issue to wrap your head around is that the disaster itself is only the start of your troubles; it’s the downtime immediately following the disaster that really layers on the pain. It’s a slow bleed on your network and your business, and it can cost your business thousands if not proactively addressed.

Most business owners view remote work as a perk they begrudgingly handed out during a crisis and now want to claw back. They see it as a compromise on productivity.

The most talented employees on your payroll are subject to a specific kind of tax, one that saps their productivity and makes them feel like expensive data-entry clerks. That’s the tedium task, which is levied against employees of small businesses that use multiple tools that don’t integrate well. Ultimately, what happens is that these businesses have employees manually connect these apps in various ways, all of which waste time that would be better spent doing meaningful work.

Do you know which apps your employees downloaded to their work devices this morning? While it’s nice to imagine your team is sticking closely to your official tech stack, in reality, your IT infrastructure likely looks a bit more chaotic. In the world of managed IT, we call this chaos Shadow IT—the use of software, hardware, or cloud services without the approval or oversight of your IT department—and while it’s usually done with good intentions, it’s a serious problem you need to nip in the bud now.

Does the new year have your business relocating offices sometime in the next 6 to 12 months? One of the most expensive mistakes a business can make when moving is treating IT like the last box to be packed (or unpacked). Instead of running the risk that your IT won't work as intended in your new space, we’ve compiled the three most important IT considerations for your new office location so your team can hit the ground running.

As a technology expert who has watched the digital transformation of businesses that you never thought would do it, I’ve seen one department consistently struggle: Human Resources. HR is the side of the business that needs some consistency. Whatever else happens, HR has to handle the people-side of a business while buried under compliance forms, payroll disputes, and whatever else they are confronted with. This environment is a recipe for burnout.