Businesses rely on their communications infrastructures to function. If your communications infrastructure is not working as intended, it’s felt across the organization, as it’s often a department-wide solution. One way you can make your communications infrastructure more streamlined without a load of extra costs is with VoIP, or Voice over IP. The right system will help you get more out of your telephone systems to improve communications for the entire business.
Explaining VoIP
Businesses that have been around for a while might remember the good old days of wired telephone systems. They might have had to install an entire cable infrastructure at your preferred office location to ensure all systems had access to ports and outlets. Employers would then have to coordinate employee desk setups with access to communications ports and ensure they had access to handsets and other technology needed. Today, most businesses have moved away from these antiquated systems to more modern solutions, namely VoIP.
Rather than a complicated telephone infrastructure, VoIP uses an existing one: your Internet connection. To make calls, you use a handset or a headset along with a desktop, mobile, or browser-based application.
Available Features
VoIP is a powerful solution that your traditional telephone system simply cannot keep up with. VoIP does everything your telephone system does, plus some. In addition to your standard functionality like call forwarding, voicemail, and so on, VoIP offers greater communication tools like video conferencing, instant messaging, conference calling, and more. Your business can customize VoIP to suit the needs of the organization.
Scalable and Flexible Communications
VoIP is more scalable and flexible than your average communications tool. You won’t need to bust down walls or run additional cabling to make proper use of VoIP, for example. You can simply create more accounts and delete old ones as needed. It’s scalable enough to suit the needs of small businesses or large organizations, no matter where they are in the growth cycle.
Similarly, you no longer have to set up call forwarding to your office phone to receive work calls while out of the office. You can access your work phone right from the VoIP app, making it convenient for those who travel or work remotely.
Learn More Today
If your business is ready to commit to VoIP, call Lantek. Our trusted professional technicians will work with you to implement the best solution for your needs. Call us at (610) 683-6883 to learn more.