Software is a critical part of your business. Without it, you would have to do everything manually. In fact, most businesses couldn’t do what they do without their software. That’s why it is so surprising that many businesses don’t actively patch their software. Let’s take a look at our patch management service and why it’s such a huge benefit.
A decade or so ago, keeping your software updated wasn’t as important as it is today. You might get some new features every so often, but that was usually it. Today, things are so much different. It is now one of the most important services that we provide to our clients. This is because threats have become much more prevalent and dangerous to a business.
How Patch Management Works
Basically, your software gets a fair amount of updates. Developers are constantly adding features and patching would-be vulnerabilities. If you don’t have a process in place to patch your version of the software, you can be operating with holes in your network. These holes are exploited by opportunistic hackers and then you have much bigger problems. Companies like ours and in-house IT departments need to consistently patch software to ensure those holes are filled.
Using our remote monitoring and management software we can not only keep tabs on all of your hardware and all of your network resources, we can also use it to quickly update your software. This software needs to be patched as well. In fact, there have been stories of companies that manage other companies’ networks and patch management getting hacked because they didn’t actively patch their RMM tool. Not only is this just embarrassing, it illustrates just how critical the entire process is.
2021 Patch Management Challenges
When dealing with technology, if you want it to work for your business, you need to realize it’s not simple. Consider for a second all the changes that had to be incorporated over the past year:
- The need to support remote work
- New and expanded cloud capabilities to facilitate this remote work
- Software management needs
- Frequent updates to these software solutions
Every line item there has a litany of tasks associated with it. It also comes with some downtime. Software patches often require system reboots, which can lead to interrupted productivity.
Easy Patch Management Tips
At Lantek, our technicians can help keep the downtime associated with patches and updates from impacting your staff’s productivity by scheduling these patches to be applied when there’s little-to-no traffic. It’s an easy solution to what could be a major problem.
If you insist on handling this issue yourself, however, here are a couple tips:
- Know What You’re Using – You need to keep track of the software solutions that you use, just so you can be sure that all of them are maintained appropriately.
- Respect The Need For Updates – While an individual can maybe get away with missing a software update for a little while, a business doesn’t have that luxury.
- Maintenance Needs To Be Prompt – Once official software updates are released, they should be tested on a sample group and implemented across your network.
If you would like to get some professional perspective about your business’ software and how to manage and maintain systems that run it, give our experts a call at (610) 683-6883 today.