Technology Archives - Kutztown, Pennsylvania | Lantek

Businesses today depend more on digital communication than they ever have. That’s why it is important for them to get the tools and resources they need to conduct efficient and effective business. Today, we are going to outline three of the most effective communication tools for business and what makes them so beneficial. 

How does your business handle its telephone solution? Do you still have corded terminals set up across your office, or have you graduated to a more sophisticated solution? We recommend that you consider upgrading to a Voice over IP system for your business’ telephony needs, as it can provide great value and return on your investment if implemented appropriately.

We often discuss how we can help you make your business processes more efficient, but we want to refocus on how you can implement these solutions through the use of digital technologies and transformation. How does new technology affect your staff, and what can you do to ensure that these new tools aren’t impacting your employees in unforeseen ways?

Customer relationship management is an important facet of any operational business’ processes, which makes the benefits a CRM platform provides all the more needed, and welcomed. Let’s take a few minutes to review what these benefits look like, based on the features your CRM should provide. 

We’ve seen artificial intelligence used more and more commonly in businesses, largely in the form of machine learning. What’s even nicer is that it is becoming more and more accessible to smaller businesses as well. Let’s discuss how a small business might put AI to use, or in other words, how you can get started doing so.

Downtime is often associated with losing power or an Internet connection, but in reality, it’s far more than just that. It’s any situation where your team cannot perform their duties as expected, and it can be extremely costly if it’s not addressed. Here are some ways you can address these situations.

When you implement a new technology solution, you usually do so with the intent of solving some kind of problem your organization is experiencing. Therefore, as your business should be using technology to move forward and make progress toward your goals; any technology you implement that does not move your business forward can be seen as an impediment to its success.

Moore’s Law may have been prophetic for its time, but it was bound to run out of steam eventually. In 1965, Gordon Moore predicted that transistors inside of a dense integrated circuit would double every 18 months, and at the time, it seemed like an ambitious prediction at best. All these years later, however, computing speeds are doubling every 18 months, just as predicted, but technology may have finally caught up with this prediction. How will technology’s growth change moving forward?

How often do you think about your business’ future? If you are a good business owner, chances are your hopes and aspirations for the future are informing your current business practices, but if not, we have news for you. Even something as simple as a hardware failure can be enough to derail operations bad enough that you may not be able to recover—especially if you are unprepared for the data loss that could ensue.

If your business struggles with network security, you’re not alone. It’s one of the most challenging parts of running a business, and even if you do invest a ton of time, effort, and money into your security systems, chances are you could still be doing at least something better. Today, we want to talk about three ways you can improve your company’s security without completely draining your bank account.