Before we even get into small business technology management, it’s worth noting that your typical SMB is already handling a lot. IT isn’t as simple as adding new hardware or downloading a new application; it’s managing an entire technology ecosystem that needs to operate and interact with each other. Let’s examine what goes into small business IT and what you should prioritize as a business owner.
Much More Than Just Technology
While you might have started with just a couple of desktops, laptops, and a printer, things never stay simple for long. You’ll also need to implement a solid Internet connection, a server or cloud storage for file management, a customer management system, an inventory management system, and even a financial solution for payroll and budgeting. It’s no small wonder SMBs have a hard time keeping up.
Your Software Systems
Software is a big challenge for businesses because it makes even a simple operational infrastructure complicated. With so many solutions available for accounting, scheduling, email marketing, project management, point of sale, file storage, chat, and so on, it suddenly becomes a bit unclear what your business actually needs. This type of confusion is bad for your business, your employees, and even your customers, as it all serves to create inefficiencies that don’t need to exist.
Security is Top Priority
Cybersecurity is something your business needs, so make sure you’re protecting against the vast array of threats that could target your business. These include phishing attacks, ransomware, data breaches, and so much more. Security is challenging when you don’t have IT professionals on-premises, and there’s a lot to manage, like firewalls, passwords, antivirus solutions, data backup and disaster recovery, and even employee training; it all goes into making a secure business.
Growth Complicates Matters
When your business grows larger and more complicated, so too does its IT infrastructure, which in turn makes your life more difficult. Your team might start working remotely, which requires remote access solutions and more security solutions like VPNs. You might add new team members or create new positions, all of which need to be added to your access control and user permission management systems to ensure you’re keeping tabs on your data.
What to Do If You Don’t Have an IT Department
While many businesses think they can get away without an IT department, they’re doing themselves a disservice with this thought. IT is instrumental to the smooth operation of any modern business. If you don’t have an IT department, then everyone needs to fend for themselves and solve their own problems—and that’s an irresponsible ask.
Lantek can be your go-to provider for IT solutions and services. We specialize in helping SMBs like you manage, maintain, and innovate through technology. To learn more, call us today at (610) 683-6883.